NPAN | News

Case Win: Overpayment Dispute

Written by NPAN | Sep 25, 2024 2:00:00 AM
Advocacy & Support for Nurses

Michelle, a member of the NPAA Western Australia branch, found herself embroiled in a pay dispute with her employer

Since February 2024, Michelle's workplace had inadvertently been overpaying her. This oversight came to light when her employer informed her that they would cease her payments until the overpaid amount was returned. For Michelle, this sudden change posed a significant financial burden, as she was not in a position to immediately repay the overpaid funds.

Unsure of how best to proceed, Michelle reached out to NPAA for guidance and assistance. Michelle’s assigned case manager advised her to propose a reasonable payment plan to her employer. 

With the support of NPAA Michelle negotiated a manageable repayment schedule that would alleviate her immediate financial strain.

How is the NPAA so effective in defending members during workplace issues and disputes? Our experienced and professional case managers use our unique RED™ case resolution system.

How is the NPAA so effective in defending members during workplace issues and disputes? Our experienced and professional case managers use our unique RED™ case resolution system.

Why is the NPAA different? We believe that real change in healthcare STARTS with empowering frontline nurses, not bureaucrats. 

If you are a member of NPAA and need assistance with a workplace issue, please submit a member support ticket on your dashboard, or contact us at 1300 263 374 - hotline@npaa.asn.au

To find out more about NPAA and become protected today visit: npaa.redunion.com.au/join

The name of the member in this article has been changed for confidentiality reasons.